Privacy Policy

1. Who we are

DigitallyCrazy ("we", "us", "our") is a digital agency providing web design, development, and digital marketing services. This Privacy Policy explains how we collect and use personal data when you interact with our website audit tool and other services.

2. Data we collect

When you request a website audit, we collect:

• Your name and email address
• Your website URL
• Business information (company name, role, team size, budget) if provided
• IP address and browser user-agent (for security and fraud prevention)
• Usage data and analytics events

3. How we use your data

We use your data to:

• Generate and deliver your website audit report
• Send transactional emails related to your audit
• Improve our services and analysis tools
• Contact you about our services if you have given consent
• Comply with legal obligations

4. Legal basis for processing

We process your data on the basis of your consent (Article 6(1)(a) GDPR) for marketing communications, and on the basis of legitimate interests (Article 6(1)(f) GDPR) for delivering the audit service and security purposes.

5. Data retention

We retain your personal data for up to 12 months from your last activity. Audit reports and anonymised analytics may be retained indefinitely. You may request deletion at any time.

6. Your rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, email privacy@digitallyCrazy.com.

7. Third-party services

We use the following third-party services which may process your data:

• Cloudflare Turnstile (CAPTCHA / fraud prevention)
• Resend (transactional email delivery)
• Anthropic Claude API (AI-powered analysis)

8. Cookies

We use a small number of cookies, including an httpOnly session cookie (dc_audit_session) to identify your audit session, and optional analytics tracking gated behind your consent. For full details on every cookie we use, how to manage them, and your GDPR rights, see our Cookie Policy.

9. Manage your data

Already completed an audit? You can download all data we hold about you, manage your consent preferences, or request complete deletion — all from your privacy portal. Use the "Manage your data" link in any email we sent you to access it.

10. Contact

For any privacy-related questions, contact us at privacy@digitallyCrazy.com.